Returns & Exchanges
Farmhouse Hardware Return Policy
At Farmhouse Hardware we create products that accent your fine craftsmanship. Whatever project you are working on, we want you to be satisfied with your purchase.
If you are not completely satisfied with your Farmhouse Hardware purchase, for any reason, we will offer you a full refund within 60 days of purchase.
If you have questions regarding returning an order, you can also call us at (712) 541-8559, 8AM – 10PM (CST), Monday – Saturday.
Return By Mail
We are sorry that it didn’t work out. Please send the product back to us at:
Farmhouse Hardware
Attn: Returns Dept
324 Arizona Ave SW
Orange City, IA 51041
Please include (inside the package) a copy of your invoice and the reason for the return.
Exchange
Need to make a change? No problem! You may return your product within 60 days for a full credit and we will promptly fulfill your replacement item. Additional shipping charges may apply.
Refund
We will process your return within 7-10 business days of receipt and apply a credit to your original payment method. You’ll receive an email from us when this is complete. A credit will appear on your next statement, depending on the issuing bank and billing cycle. We do not refund shipping charges.
Questions
If you have questions, please call us at (712) 541-8559, 8AM – 10PM (CST), Monday – Saturday.
As always, thank you for the opportunity to serve you!
